Payment Policy

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept main payment methods:
● PayPal
Toylumo primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover.

WHICH CURRENCY WILL I BE CHARGED IN?
All of our transactions are based in USD. If your credit or debit card uses another currency, your bank will apply the corresponding conversation rate of the currency you choose depending on the website you are on.

HOW DO I CHANGE/MODIFY MY ORDER?

If you notice any issues with your order after receiving the confirmation email, please contact us as soon as possible at:

Email: support@toylumo.com

We can assist with order modifications before the order has been shipped.
Once the package has been dispatched, we are unable to make changes.

WHAT SHOULD I DO IF I DID NOT RECEIVE A CONFIRMATION EMAIL?
If you have not received a confirmation email about your order, you may have entered your email incorrectly when placed the order or the email might be in your spam folder. You may log into your account to see your orders. You may also contact us to find out more information about your order.